Fibertel WiFi Speed Test

  1. Ping
  2. Down
  3. Up

Reading connection details...

Throughput samples

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  • Up

Samples appear as the test runs

Latency samples

  • Idle
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Latency samples appear as the test runs

HTTP latency--ms
Jitter--ms
HTTP latency ↓ loaded--ms
HTTP latency ↑ loaded--ms

Check your Fibertel internet speed

Works with any Fibertel home internet or mobile data connection. Run the test and see how your real speed compares with your plan.

  • Download speed

    The main number on your Fibertel plan. It tells you how quickly pages, videos and files reach your device.

  • Upload speed

    How fast you can send things out. It matters for video calls, sending large files and working from home.

  • Ping

    The delay between your device and the internet, in milliseconds. Lower numbers feel faster and are better for calls and games.

  • Jitter

    How much the delay changes. A steady connection has low jitter. A line that keeps changing causes choppy calls.

  • Ping under load

    Ping while the line is in use. If it shoots up, other devices on your Fibertel connection are slowing everything down.

  • Plain ratings

    See at a glance whether your Fibertel speed is good for streaming, gaming and video calls.

  • Your Fibertel connection

    Check your IP address and provider name to confirm you are testing over Fibertel.

  • Any device

    Test from your phone, tablet or computer. It is free and there is nothing to sign up for.

Fibertel internet slow or dropping? Check these

Fibertel problems usually come from the line, the modem or the Wi-Fi in your home. Start with the quick checks and then match your problem below.

Quick checks

  • Look at the lights on your Fibertel modem. Note any that are red, off or blinking.
  • Check that the cables are tight and not bent or damaged.
  • Connect a laptop with an Ethernet cable if you can.
  • Restart the modem: unplug it for two minutes, then plug it back in.
  • Pause downloads and streaming on other devices.
  • Run the test a few times and write down the results.

Speed is lower than my Fibertel plan

Your line and your Wi-Fi both affect the result. A cable test shows what the line delivers without Wi-Fi in the way.

  1. Test with a cable and compare the number with your plan.
  2. If the cable result is good, the problem is your Wi-Fi. Move closer or move the modem to a central spot.
  3. If the cable result is still low, note down a few results and contact Fibertel support.

Speed drops in the evening

Cable lines are shared with your neighbours, so busy hours can slow everyone down.

  1. Test in the morning and again in the evening and compare.
  2. Use a cable to rule out Wi-Fi.
  3. If evenings are always far below your plan, ask Fibertel to check your area for congestion.

The modem keeps restarting or the lights keep blinking

A loose or damaged coax cable is a common cause.

  1. Tighten the coax connectors by hand at the wall and on the modem.
  2. Remove any extra splitters and test with a direct cable.
  3. Look for cable that is crushed, kinked or damaged.
  4. If it keeps restarting, ask Fibertel to check your signal levels.

Wi-Fi is weak in other rooms

One router may not cover the whole home. The 2.4 GHz band reaches further but is slower and busier.

  1. Move the modem to the middle of your home and off the floor.
  2. Test in each room and see where speed drops.
  3. Add a mesh system or a second access point for the far rooms.

Video calls and games lag

High ping or jitter, especially under load, causes lag even when the speed number looks fine.

  1. Run the test and look at ping, jitter and ping under load.
  2. Pause large uploads and cloud backups, then test again.
  3. Use a cable for calls and games where you can.
  4. Restart the modem and turn on its traffic priority setting if it has one.

The test freezes or will not finish

The connection may have dropped, or something on your device is blocking the test.

  1. Open another website. If it does not load, restart the modem.
  2. Turn off any VPN or ad blocker and try again.
  3. Try on mobile data to see whether the problem is your Fibertel line.

FAQs

How do I check my Fibertel internet speed?

Press Start test and wait about a minute. Close other apps first and use a cable if you can. Then compare the download and upload numbers with the speed on your Fibertel plan.

Why is my Fibertel speed lower than my plan?

The plan speed is the best case. Cable lines are shared, so busy hours, Wi-Fi and the modem can all lower it. A cable test at different times of day helps you find the cause.

Does this test work on any Fibertel connection?

Yes. The test measures whatever connection your device is using.

What should I do if my Fibertel internet is not working at all?

Restart the modem and check the lights and cables. If a light is red or off, or the internet is still down after a restart, contact Fibertel support.

What is a good ping on Fibertel?

Under 30 ms is very good, 30 to 80 ms is fine for most things, and above 100 ms is noticeable in calls and games.

Is this test made by Fibertel?

No. This is an independent speed test and is not connected to Fibertel. Fibertel is a trademark of its owner. We only use the name to help you check Fibertel connections.